Wow. Not the friendliest at all. Wanted to upgrade my phone, and I get "well what do you want?" I tell her and the response I got was "we don't have any. And don't know when the truck is coming" I actually wanted to go ahead and order it and then come get it, but now. After she blankly starred at me until my son and I left. THIS is why I just usually order online. Poor customer service on her part.
Went to pay my phone bill, as soon as me and my dad walked in the store and asked for help a girl had a very bad attitude and said someone would be right with us. She was helping another customer and so were the other employees, so we sat down. The girl called over another employee to help the girl she was already helping right when me and my dad were going to him so he could help us which caused us to have to sit there another 15 minutes. When he came and helped, the girl employee just sat there and watched him. She didn't ask if we needed help or anything. Then when the guy went to the back to get something she followed him. She could have easily came to help us but instead she followed around the guy employee, very disrespectful.
I love these guys. They made switching to sprint from ntelos easy. I traded my galaxy 6 for iphone 7 and hated it. Iphone is seriously lagging behind in functuality and technology. They allowed me to trade my iphone for a galaxy 7 w no problems. Josh, John and Bill were wonderful!
Helpful and got me hooked up fast.
Friendly staff, very helpful switching the phone in my service. Greg is great work work with!
Sprint Store is a US Store based in Saint Albans, West Virginia. Sprint Store is located at 1433 Maccorkle Ave, St Albans, WV 25177, USA.
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