I just love Alex. He is a very courteous and helpful to his customers. He has always done whatever he could to make sure he takes care of any problem I have with my phone. I would recommend anyone to go see Alex at boost mobile for your phone needs.
We have several phones on contract, and can't even get service half of the time. We get limited hotspot and it won't let ANY devices connect like it used to, yet says we are using it all up. This specific boost store is one of the worst experience I have had. The guy(I'm not sure if it was the owner or not) had headphones on but was blaring the music to where we could hear every word to his song and was just flat out rude. He had a customer call and and would hold the phone away and whisper to us how crazy and stupid the customer was because she had apparently called numerous times trying to figure out how to fix her issue where she had paid for her granddaughter service yet it wouldn't switch over. Then after the phone call was done he looked us and continued to go on about how she's an old annoying lady who has done nothing but call over SOMETHING SHE PAID FOR and is supposed to be helped with. I do not recommend boost and this store specifically. Flat out terrible service, terrible, rude worker, and over all a terrible experience.
Alex got my insured phone here fast then updated everything for me free of charge, I'm not very technical so I appreciated it. I will continue doing business with Alex he's very nice, and helpful, and actually knows what he is doing. Thanks Alex
Best Boost store in our area! Very helpful & knowledgeable. Won't go to any other location. Alex has always gone above & beyond to help me with any issues.
Alex from boost is great provides awesome service and very nice man... He provided excellent customer service very polite and helpful.... I would highly recommend seeing him for your boost trip
Boost Mobile Xpress Wireless is a US Store based in Saint Albans, West Virginia. Boost Mobile Xpress Wireless is located at 2805 Maccorkle Ave, St Albans, WV 25177, USA.
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